Frequently asked questions

Every cake is made in two weights: 500 g and 1 kg. Choose yours on the cake's card or page.

Yes. Add a short message when you choose your cake. The character limit is shown next to the field.

Yes. You can add an optional gift note card to any cake before you add it to your cart.

No. You can check out as a guest. We only ask for your phone number so we can reach you about delivery.

Each cake is labelled Eggless or Egg on its card and page. Use the Eggless filter in Collections to see only eggless cakes.

[PLACEHOLDER: ingredient and allergen information to be provided by the bakery.]

[LEGAL REVIEW NEEDED]

At the moment we deliver only in HSR Layout, Bengaluru. Your pincode is checked when you enter your delivery address at checkout.

At checkout, pick a date and one of the available time slots. Slots that are full, or past their order cutoff, can't be selected.

Sometimes. Each slot has a same-day cutoff time. If the cutoff hasn't passed and the slot still has space, you can book it for today.

Any delivery charge is shown in your order summary before you pay.

Your confirmation email has a link to your order page, and signing in shows all your orders. Once your cake is out for delivery, the rider's details appear there. Our own team or a delivery partner may call you from a number you don't recognise.

All orders are prepaid online through Razorpay: UPI, cards or netbanking.

Please see our Refund & Cancellation Policy, or contact us as soon as possible.

[LEGAL REVIEW NEEDED]

Where applicable, a GST invoice can be downloaded from your order page. For questions, contact Artista Cakes.